Gegenüberstellung zweier Abläufe: links ein Chatbot mit einem Pfeil von Frage zu Antwort; rechts ein Agent, bei dem der Auftrag in eine Schleife aus Planung, Werkzeugaufruf, Ergebnisprüfung und erneutem Schritt führt, bevor am Ende die erledigte Aufgabe steht.

Agentic Transition

Agentic Transition refers to the shift from AI programs that merely respond to programs that autonomously carry out multi-step tasks. Instead of delivering a text, such systems plan steps, use tools like search engines or calendars, and check their intermediate results.

Most well-known AI programs work like a very well-read conversation partner. You ask a question, the program writes an answer, and then the matter is done. For a few years now, this has been shifting: programs are no longer supposed to merely answer tasks, but to actually carry them out themselves. They break a task down into steps, execute these steps one after another, and in doing so access other software, such as a search engine, a booking portal, or a spreadsheet program. This transition from answer-giver to autonomous doer is called Agentic Transition, roughly translated as agentic shift. The word comes from the English “agent,” which here means an acting system, i.e., one that makes decisions and carries them out.

What is really changing for companies and users

The difference sounds small, but it is economically significant. A program that writes texts saves a human a few minutes. A program that checks an order, writes to the supplier, and books the process into the system replaces an entire workflow. This is exactly what many providers are aiming for: they no longer want to earn money per answer, but per completed task.

That’s why the term appears strikingly often in quarterly reports and analyst commentary. Companies use it to justify high spending on data centers. After all, an agent that takes twenty steps also consumes roughly twenty times as much computing power as a single answer. Anyone who believes the agentic shift is coming expects sharply rising demand for chips and server capacity.

There is, however, also a skeptical counter-position. Errors accumulate: if each individual step succeeds 95 percent of the time, a chain of twenty steps only works in about a third of cases. Many showcased agents therefore work well in demos and poorly in real-world operation. Whether the transition is actually happening is an open question, not a settled matter.

Planning, using tools, double-checking

Technically, the core remains the same as with a chatbot: a language model, i.e., a program that has learned to generate meaningful sequences of words. What’s new is what is built around it. First, the system breaks the task down into sub-steps, which is called planning. Then it executes the steps one by one and checks each time what comes out of it.

The most important building block is tools. The model is allowed to call defined functions, such as “search the internet,” “write to the database,” or “send an email.” It formulates a call for this, a program surrounding it executes the call and passes the result back. This gives the model access to current information and to the real world, instead of only answering from memory.

On top of that comes feedback. The agent checks the intermediate result, recognizes errors, and tries a different approach. A fitting analogy is an intern with a task list: he works through items, checks them off, and asks questions when something is unclear. Just as with an intern, boundaries are needed. Common practice includes a maximum number of steps, a budget, and human approval before money is spent or an email is sent.

Agents in products and headlines

In everyday life, one usually encounters this development under other names. Coding tools like Cursor or Claude Code independently edit multiple files in a project and run tests. Browser features from major providers fill out forms and compare prices. In customer service, agents handle returns completely, instead of merely suggesting standard responses.

In business news, the term is mostly associated with money. Providers are increasingly selling “agents” instead of “assistants” and charging higher prices for it. At the same time, experts warn of security risks: an agent that reads websites and operates tools can be manipulated through hidden instructions on a page. This problem is called prompt injection.

A common misconception is to confuse Agentic Transition with general artificial intelligence. What is meant is not consciousness or a will of its own. What is meant is a design in which a model operates in a loop and is allowed to operate tools. The goals are still set by a human.

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