

Paradox
#14 in AI Customer ServiceParadox · since Conversational ATS gelauncht am 22. März 2023 (Produkt "Paradox"/Olivia-Plattform ursprünglich 2016 gegründet) · 2× · last seen Jun 29, 2026
Paradox (paradox.ai) is an AI-powered recruiting platform whose core product is the "Conversational ATS," built around the AI assistant Olivia. The software automates high-volume recruiting tasks via chat/SMS, including applying, screening, interview scheduling, reminders, offers, and onboarding. Founded in 2016, Paradox was announced for acquisition by Workday in August 2025 and the deal closed in October 2025; the product continues to operate under its own paradox.ai brand while being integrated into Workday. Pricing is not publicly disclosed and is negotiated individually with sales.
Features
| Compliance/Zertifizierung | SOC 2 Type II konform, ISO 27001 zertifiziert, Teilnahme am EU-U.S./Swiss-U.S. Data Privacy Framework, GDPR-Unterstützung |
| Deployment-Modell | Cloud-basiertes SaaS, ergänzend zu bestehendem ATS/HCM (z.B. Workday, SAP SuccessFactors) einsetzbar, keine Ablösung nötig |
| Einsatzbereich | High-Volume-Recruiting/Personalgewinnung, v.a. Frontline-Branchen wie Einzelhandel, Gastronomie, Gesundheitswesen, Logistik, Fertigung |
| Integrationen | Workday, SAP SuccessFactors, Oracle Taleo, Greenhouse, iCIMS, ADP Workforce Now, Indeed, WOTC-Screening-Anbieter |
| Lizenz | Proprietäre Software (SaaS, Subscription), kein Open Source |
| Plattform | Web, mobile App für Manager, SMS/Text, Chat auf Karriereseite, WhatsApp, WeChat, Facebook Messenger |
| Preis | Keine öffentliche Preisliste; individuelles Enterprise-Pricing, Kontakt zum Vertrieb erforderlich |
| Release-Datum | Conversational ATS gelauncht am 22. März 2023 |