Cedar · od April 2025 (Launch von Kora, Pressemitteilung 29. April 2025); Kora Platform angekündigt am 13. August 2026 · 2× · naposledy 15. 10. 2026
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Momentum
Kora is an AI voice and text agent from Cedar for patient billing in healthcare. It answers billing questions, explains charges, identifies payment options and connects patients with financial assistance, handing over to human agents when needed. In August 2026 Cedar announced the Kora Platform, a suite of AI agents for inbound/outbound voice and two-way text.
Vývoj momenta
20.07.18.10.
Vlastnosti
| Compliance/Certification | HIPAA-compliant; platform independently audited against HITRUST and PCI DSS |
| Use Case Scope | Patient billing in healthcare (billing inquiries, payment options, insurance capture, Medicaid enrollment, COB denials) |
| Integrations | Existing EHR, telephony and call center systems; Twilio ConversationRelay (voice base) |
| Platform | Phone (voice AI) and two-way text (English/Spanish); integrates with EHR, telephony and call center |
| Release Date | April 2025 (Kora launch); Kora Platform: August 13, 2026 |
